• Q : What is custom label bottled water?

    A : A custom labeled water bottle is one of the most cost effective means of advertising available. It allows your customers to leave events with your company name, logo, message, and contact information in their hands. It's not just for businesses; we also design custom labels for special occasions like weddings, birthday parties, holidays, etc...There really is no better way to get your message into your customers hands.

  • Q : What kind of water is it?

    A : UltraPure Bottling Systems uses purified drinking water. Purified by the process of Reverse Osmosis which leaves a TDS (Total Dissolved Solids) level between 2 and 3. TDS is an indicator test used for analysis and measure of the mineral content of bottled water. The Reverse Osmosis process assures that the final product water is free of any unwanted minerals, bacteria or contaminants.

  • Q : What is the shelf life of bottled water?

    A : There technically is no shelf life for water, but we date-stamp ours as it is bottled and recommend that it be consumed within 2 years from the date of bottling.

  • Q : What bottle sizes are available?

    A : At present, we offer 12 oz., and 16.9 oz. clear plastic bottles.

  • Q : What kind of bottles do you use?

    A : We use high-quality PET (plastic) bottles that are lightweight and clear in color.

  • Q : Where can I buy parts or supplies?

    A : UltraPure Water Systems can provide you with any parts or service your unit may require. UltraPure is Chicagoland's only Pure Water Authorized Service Center.

  • Q : What kinds of caps do you use?

    A : Our bottles come with either clear standard flat safety caps, or a white sports cap with a single safety seal around the base of the cap.

  • Q : What kind of labels do you use?

    A : Custom labels are made from true waterproof plastic/film and are available in either white or clear stock.

  • Q : What are the sizes of the labels?

    A : 16.9 oz. and 12 oz. labels are 2.25" x 7.75". We can make them smaller if you require, but these are the standard sizes for the label to wrap around the bottle.

  • Q : Do you charge for set-up and artwork?

    A : There is small set up fee for submitted artwork. We also offer an hourly rate to have a professional designer from our art staff create a custom design for you.

  • Q :What kind of file formats do you accept?

    A : High Resolution (300 DPI or above) PDF files are preferred. All files must be in CMYK and not RGB. We can also accept files in the following formats: Adobe® Photoshop® and Adobe® Illustrator®. Bleed, but no crop marks on final file, Proof only.

  • Q : Can you do four-color process orders?

    A : Yes, at no additional cost.

  • Q : Is there an extra charge for bleeds?

    A : No. There is no additional charge for full-bleed printing. We request bleeds with no cropmarks

  • Q : What is full bleed color?

    A : When artwork meets any edge of the label without a white border or blank space between the artwork and the edge of the label. Bleeds run a little over the crop line where the labels are cut. This insures that the label will not a have a white line.

  • Q : Can I see a proof of my label prior to press?

    A : Yes. UltraPure Bottling Systems will email you a pre-press proof within 3 business days of placing your order. There may be an additional charge for proofs depending on the volume of the order.

  • Q : Will a pre-press proof match what I see on my monitor?

    A : Due to the differences in computer monitor screens, some printed colors in your proof may not exactly match the colors on your monitor. If color accuracy must be exact, please contact us for suggestions. We can have color proofs mailed direct to you for an additional cost.

  • Q : Is there a minimum order?

    A : Yes. The minimum order is 36 cases (864 bottles) of 16.9 oz bottles, and 48 cases (1152 bottles) of 12 oz bottles.

  • Q : What is the average production time once my order has been received?

    A : Standard is 15 business days from art work approval, not including shipping time. Rush options are available upon request for an additional charge.

  • Q : Can my labels be kept in stock, and on file?

    A : Yes. Some customer labels are kept in stock for re-orders, which greatly reduces the lead time on an order. We recommend you print additional labels if you know in advance that you will be doing a re-order. Artwork is kept on file for a period of three years.

  • Q : Can you accommodate rush orders?

    A : Standard is 15 business days from art work approval, not including shipping time. There is a 15% surcharge, excluding F.O.B. and fuel service charges for rush orders.

  • Q : Can re-orders be placed after the initial order?

    A : Yes. Re-orders are not a problem.

  • Q : Is there an additional set-up charge for re-orders?

    A : There is not an additional set-up charge, provided there are no changes being made to the artwork.

  • Q : Do I have to receive the entire order at one time?

    A : No. UltraPure Bottling Systems can drop ship an order from storage or you can pick up.

  • Q : Can I use my credit card to place an order?

    A : UltraPure Bottling Systems accepts MasterCard, American Express, and Visa.

  • Q : What if I am not satisfied with my order?

    A : If you are not satisfied with the quality of the label you receive, please contact us at your earliest opportunity. We will do our very best to ensure that you are completely satisfied with your labels.

  • Q : Can UltraPure Bottling Systems arrange for the shipping of my order?

    A : Yes. We will supply you with a quote once we know the destination zip code and the size of the order. We will also need to know if there is a dock and fork lift at the delivery location so we can arrange for proper delivery.

  • Q : From where is my order shipped?

    A : All shipments are made from 3186 North Kennicott Avenue, Arlington Heights, IL 60004. We can ship advance quantities to a destination that you can drop ship from if you would like as well.

  • Q : What does the water weigh?

    A : A 24 pack case of 16.9 oz. bottles weighs 28 lbs, a 24 pack case of 12 oz. bottles weighs 20lbs.

  • Q : What if I live/work in the area, can I pick up my order?

    A : Yes, please let us know at the time the order is placed that you would prefer to pick up your order, so we can schedule a convenient pick up time.

Don't just take our word for it, listen to what other experts say:

"The body's need for minerals is largely met through foods, not drinking water."
American Medical Journal

"The minerals which the human body needs that are in the water are insignificant to those in food... and anyone simply eating a varied diet, not even a balanced diet, could hardly suffer a mineral deficiency."
Dr. Henry A. Schroeder, Dartmouth Medical School

"Water hardness (inorganic minerals in solution) is the underlying cause of many, if not all, of the diseases resulting from poisons in the intestinal tract. These (hard minerals) pass from the intestinal walls and get into the lymphatic system, which delivers all of its products to the blood, which in turn, distributes to all parts of the body. This is the cause of much human disease."
Dr. Charles Mayo, world-renowned Mayo Clinic

"The only minerals that the body can utilize are the organic minerals. All other types of minerals are foreign substances to the body and must be eliminated. Distilled water is the only water that can be taken into the body without any damage to the tissues."
The Choice is Clear...by Dr. Allen E. Banik

"The greatest damage done by inorganic minerals - plus waxy cholesterol and salt - is to the small arteries and other blood vessels of the brain (75% water). Hardening of the arteries and calcification of the blood vessels starts on the day you start taking inorganic chemicals and minerals from the tap water into your bodies."
The Shocking Truth About Water...by Dr. Paul Bragg, ND.Ph.D .